CS-HIS

CS-HIS

from 100.00

This test combines aspects of the CST and the PICSI. It assesses a candidate's ability to effectively understand and communicate through speech in both English and another language, and in addition evaluates their performance in a series of short role play scenarios with a separate scoring of included customer service related terminology.

  • English/Spanish
  • English/Core languages other than Spanish (Mandarin, Cantonese, Vietnamese, French, Somali, Arabic, Portuguese, Russian, Korean, Japanese, Hindi, German, Italian, Greek, Turkish, Ukrainian, & Haitian Creole)
  • English/Rare languages (All languages not listed above)
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